Casey Smith was very thorough and professional. Provided a detailed and complete estimate. Casey provided brochures for all of the products and made sure all of our questions were answered (almost 4 hours discussing project, options, etc). Look forward to working with Casey on this project and future projects.
Jan R., Everett, WA
The installation of the nine windows went extremely well. The men were on time, work went well, and cleanup was very well. If we had more windows to do, we would hire them again. Bless their hearts, I didn’t get everything moved away from the windows, they did it and put things back. Also nice. Again, I would recommend these people to put your windows in. You won’t regret it.
Bernie & Lorraine Q. Lynden, WA
We had a great experience with Polar Bear from start to finish. Michael and Russell were are sales / project managers and they were very thorough during there presentation. There did not end up to be any hidden surprises during the project. Every time I emailed or called Russ he replied or called back right away. Bobby, Penny, and Josiah did the siding and I cannot say enough good things about them. They were very courteous and explained everything they were doing.
Suzanne, Kent, WA
We just love our new windows. Our house looks so much better. If we knew of someone else, we would recommend you to them.
Dick & Kathy R. Mountlake Terrace, WA
I am convinced that doing first class work is how first class companies maintain their reputations!! Well the work turned to be first class because of diligence, hard work and perfectionism. I never imagined they could look as nice as they do! I wish you could see them, because if you could, you would certainly choose Polar Bear to do yours! Yeah Polar Bear – you are a first class company! I’ll recommend you to anyone…
Polar Bear was a phenomenal company to work with. The service, the attention to detail, the quality of work, all very professional. They were extremely willing to work with us on every level of our job, including helping us deal with issues unrelated to our siding project completely. It is refreshing to deal with a company that treats you like a normal person, and not just a job. They understood our issues, our budget, and did everything they could to satisfy it all.I would highly recommend them!
Stuart G. Marysville, WA
We are very happy with the siding project on our house. Our crew was very meticulous and went above and beyond to make sure everything was done correctly. We highly recommend them!
Heather B. Port Angeles, WA
Polar Bear Exterior Solutions has been extremely easy to work with because there has always been open communication. The installation crew is fantastic because they are very professional and knowledgeable.
Ronda D. Granite Falls, WA
Very professional and courteous team of people. Answers all questions in a very timely manner and cares about their customers. The projects are important to the owners. I highly recommend this company for your window, siding or roofing needs.
Stephanie, M. Stanwood, WA
Excellent enjoyed dealing with everyone from the company.
Bruce, Seattle, WA
On time, quick, efficient & good cleanup a very good experience.
Jack Bothell, WA
Went very well. Timely are quality out come.
Ethan, Seattle, WA
I am very happy with the look of the new roof, and have had many positive comments from friends and neighbors. Therefore, I can warmly recommend Polar Bear for similar work.
William, Mill Creek, WA
Great. Crew was friendly, efficient and did a pretty good job at cleanup and taking care to leave everything in a good state.
Jeri Seattle, WA
They did a great job and were upfront with everything. They told us exactly what they were going to do. I thought their price was a little high, but the quality was there, so I think that makes up for it. They did a great job of cleaning up.
Lloyd, Kent, WA
I strongly recommend hiring Polar Bear for home construction needs. During and after our project they were extremely professional, solution focused and quality driven. The Polar Bear team replaced the siding, decking, and doors on our 1912 West Seattle craftsman home.
Christine, Seattle, WA
Keith the rep was very thorough and spent 3 hours showing us various choices available. Crew was very rejoicefull, cutting up as they were working. They left house all outside area cleaning than when they started. I would highly recommend this company on windows and deck.
Carol, Langley, WA
The crew was so professional and on site each and everyday even before 7 AM. The team did such a thorough job my 38 year old house looks like brand new. Justin and the crew answered my calls any time even at night to answer any questions I had. I recommended them to my friends and family and voluntarily giving this positive feedback so everyone would know of the amazing service they provide. I had other little tasks I needed done in my home and Justin sent his handymen to take care of all my tasks. Words cannot tell the quality of the work they did and you’ve got to see to believe it. In fact, I am going to use them to replace my front door and my deck later this year and already informed Justin.
Geehan, Woodinville, WA
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My entire experience with Polar Bear has been absolutely fantastic! From my initial conversation with Roger to plan the replacement and expansion, through the logistics and designs with Joe, and ending with the actual deck removal and construction with Jonathan, every step has been phenomenal. Replacing a deck is no small project, and the plan for our deck was to create the deck we really wanted to enjoy for the next 20 years and beyond – a goal that matches perfectly with the services Polar Bear provides. Reviewing the features we were looking for and the wonderful material and design options with Roger and Joe, we quickly settled on a replacement plan that expanded our deck using low-maintenance, durable Azek decking materials. Polar Bear made the planning and design process painless for us: they engaged professional services on our behalf to handle the formal designs and create plans, handled the permitting with the city, and communicated with us for small design changes and adjustments. The deck project was expertly coordinated to occur alongside our siding replacement, providing both projects with maximum access to the superstructure of the house. As the siding project progressed, the old deck was cleanly removed (old footings and all) and Jonathan and his deck crew started lining up the new footing locations and the levels at which the deck would align with doorways. Even in this very early construction phase, the attention to details was astounding. Jonathan and his crew spent a few days carefully planning the locations and alignment of the new deck footings, ensuring they were all perfectly aligned and level. Even more impressively, they very quickly identified and resolved a rather unique challenge of our deck project: we have three doors with access to the deck and each is at a slightly different level (due to the way the house settled over the years). Jonathan came up with a very good plan that aligned one of the doors perfectly with the deck while keeping the other two doors very nearly level (introducing a barely-noticeable step); he kept us aware of the challenges and solution, giving us lots of opportunities to ask questions and – possibly most importantly – ensuring that we were aware of the expected results (which were awesome!). Once the footings were in place, the support beams were attached quite promptly afterward, and aligned with computer-like precision – Jonathan and his crew spent a fair amount of time with alignment strings to ensure that all the beams and supports were in the same plane. The line of support beams is aligned so perfectly that it’s almost surreal. It’s not often that one can say the underside of their deck is as tour-worthy as the top side, but the effort put into the support structure of this deck makes it a must-see for our visitors. The installation of the deck materials zipped along with impressive efficiency and precision. I frequently observed the whole crew working in a very efficient pipeline, measuring, cutting, and placing boards at quite a quick pace. In no time at all, they were placing the final glass panels for the railing. Once again, the small details made the final results all the more impressive: Jonathan and the crew went to the trouble of ensuring the tempered glass stamps were all oriented in the same position of the railings, creating a very clean and uniform appearance. And at every step of the way, Jonathan and his crew were just as excited to be building this amazing deck as I was to watch it come to life. The final result is an absolutely awe-inspiring deck that exceeded even my expectations, which is quite impressive given the high (and achievable) expectations we already had throughout the process. Every small detail, corner, junction, brace, and joint was perfectly placed and constructed. I’m now the proud owner of a durable, low-maintenance deck that I’ll be able to enjoy for more than a few decades. As a pleasant bonus, Polar Bear and KOMO4 News even aired a story on the transformation: http://seattlerefined.com/the-home/polar-bear-exterior-solutions-can-transform-your-home-from-so-so-to-show-stopper.
Excellent product we are very happy with the new windows installed in our home. The two crews were polite and courteous. There workmanship was precise. Best decision ever made purchasing new windows from Polar Bear. Plus we appreciate the outstanding job the sales consultant did for us.
Wow! We now have the best roof in the neighborhood, if not all of the Silverdale /Bremerton Washington area. So glad we invested with your Company. Worth every penny. Eric, Roger, Joe and Israel’s entire crew were professional, friendly, and worked very diligent. Most important word for us after working with Polar Bear Exterior Solutions is TRUST. Thanks again.
Such a great experience with these professionals. They worked in snow ,rain and freezing conditions. Already can tell a difference in the warmth of our home and how quiet it is. ..Arron was such a diligent worker with our deck .He had snow covering him but kept on building. Matt is very personable and explained all we needed to know about our windows and door. .We just had a cement pad put infront of the deck and our worker did a great job. .Thank you all so much. Will recommend Polar Bear to everyone.
Casey Smith was very thorough and professional. Provided a detailed and complete estimate. Casey provided brochures for all of the products (decking, siding) and made sure all of our questions were answered (almost 4 hours discussing project, options, etc). Look forward to working with Casey on this project and future projects.