The installation team was great! Very courteous and did a wonderful job
The installers were professional and made sure I was satisfied with the work at multiple points of the project.
The crew and Cody did great. They communicated well with me and always kept me up to speed as to what was happening. The crew had a huge job and they knocked it out of the park. Thank you.
We had an urgent need to re-roof our house before leaving town and putting it on the market, and the first company we contacted that was recommended by our realtor never responded. Our realtor again asked his contacts, and they recommended Polar Bear Exterior Solutions. Not only did Polar Bear come out right away, but they completed the roofing and guttering job—sometimes in the rain—well before our deadline (i.e., have it done before we left town). They also recommended an excellent painter who power-washed our house and driveway and patio and painted our trim. There was a communication issue about a minor item that needed addressing and which I unfortunately had overlooked when signing the papers approving the finished job, but they came out and rectified it.
If you are ever looking for a 5 star roofing company, Polar Bear meets the standard. We just finished a large roofing job with Polar Bear. We dreaded looking for a roofer as there are so many to choose from. The person we worked with at Polar Bear was Joe Gurnee who led us through the choices that were available They offered a superior roofing system which we were impressed with. For the installation, we worked with Israel, a team leader for one of the crews. He and his team worked efficiently together. Never a wasted moment. We believe the quality of what we were told about matches the quality of work we received. They always say that the roofing materials are similar, it is the people that put the roof on that makes the difference. This is so true. We were greatly impressed with the job they did in so many ways (safety, quality, efficiency, budget and easy to work with).
My neighbor had Polar Bear install a window seat in his house and couldn't stop raving about what a great job they did. We had finally decided to have someone replace the siding on our south exposure. To avoid any future issues with warping boards, we decided to go with JamesHardie composite siding. It was fortuitous that my neighbor gave such a glowing review. So we bit the bullet. It's not cheap, but there are some things you don't skimp on like roofs and siding. The crew of two took a little over three days to install the siding and it looks amazing. My neighbors have gone out of their way to comment on how much better the place looks now. We did have one little issue with some of the techniques the workmen used that affected the appearance but not the integrity (once explained, it made perfect sense; safety is important and they are sticklers about that). We held on the final acceptance until we had a chance to discuss the situation, but at no time did I ever feel they were blaming me for finding something I was hesitant about. One of the crew came back out and fixed the issue quickly and now I can't even tell there was ever a problem. Polar Bear is a great company and well worth their price. I can now relax knowing my house is completely sealed against the elements. If there is ever a future problem, I am convinced I will have no problem getting results quickly. And that Polar Bear will be around to do the work. Thanks, everyone!
My entire experience with Polar Bear has been absolutely fantastic! From my initial conversation with Roger to plan the replacement, through the logistics and designs with Joe, and ending with the actual siding removal and replacement with Josiah, the experience has been phenomenal. The removal of the old siding went right according to plan: old siding was removed, repairs were made to the underlying plywood walls (as needed), HardieWrap was placed on the exterior, and Hardie Board siding on top of that. Joe and Roger had set my expectations for any potential larger repairs they thought we might encounter along the way, so there was no stress that something unusual would throw them off schedule - the whole crew are experienced professionals that can deal with many situations. Pleasantly, we never needed to do more than minor repairs of very old plywood, but I was happy to know that we had lots of options as we went. Once the initial siding was off, it was a great opportunity for me to fix a few outdoor lighting issues; Josiah and the crew worked with me and my schedule so that I had an opportunity to address those tasks without blocking their progress. The installation of the new siding was simply amazing! Everything was done to perfection and with an incredible level of detail, expertise, and pride that shines through in the final product. Every light fixture, every outlet box, every edge, every corner, and every piece of trim were all meticulously and perfectly placed to give the house a clean, organized look that it never had before; it's truly a stunning difference, not only in appearance but in the quality and knowledge that the house is properly sealed from the elements. One particularly interesting challenge with my house was the new electrical panel set on the outside of the garage that we recently had installed. It was not an easy feature to incorporate into the new siding, but Josiah carefully "boxed" the panels and created not only a perfect seal around the boxes, but a veritable showcase display of the panels themselves that turned them from a normal necessity into an exterior highlight. This same level of attention to detail is evident over every square inch of our new siding: corners are squared and painted, lines are straight, flashing is cleanly applied, and exterior hardware (like gutter straps) were replaced with new, matching components. The quality of work I received is exactly what every home owner wants: the attention to detail and quality (materials and workmanship) applied to the project that homeowner themselves would put into the project, if they had the skills and time to do so. It truly exceeded my expectations in every way.
New roof installed with 5 star warranty
New windows and spd
Roof and gutters
James hardie siding